AI Services

Turn conversations into outcomes.

Zoom AI Services gives you access to the same speech, language, and other intelligence APIs that power Zoom's own products. You can build world-class applications that capture conversations and data, unlock meaningful context, and drive action.

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Input speech recording
Sample audio 00:00
Play the sample audio: Two people having a conversation about Formula 1 racing
Language
Transcript result
Record your own speech to see the live transcription
#1
OpenASR Leaderboard*
95 %+
Transcription accuracy*
9
Languages supported

* Zoom Scribe Pro on Huggingface OpenASR Leaderboard as of 9/10/2026

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Powering AI experiences across Zoom. Ready for yours.

Your AI-powered work companion, always one step ahead

ZoomMate uses Scribe, Summarization, and Translation APIs to surface answers from your meetings, chats, and docs — so you can ask questions, catch up on what you missed, and get things done without switching tabs.

The ZoomMate prompt bar with Meeting analysis and My lectures suggestions

24/7 AI concierge, greeting callers naturally

Zoom Virtual Agent uses Voice Agent APIs, Speech Translation APIs, and Text-to-Speech APIs to greet callers naturally and deliver safer multilingual support at scale.

Zoom Virtual Agent answering a customer on a phone

Every meeting, captured and actionable

Meeting Summary and Smart Recording turns conversations into structured recaps with action items, decisions, and follow-ups — powered by Scribe and Summarization APIs .

A Zoom meeting with the participant toolbar

Multilingual support, zero wait

Zoom Contact Center uses Speech Translation and Text-to-Speech APIs for fast, natural customer conversations.

A contact center agent wearing a headset

Calls that generate their own CRM entries

Zoom Phone uses Transcribe and Summarization APIs to capture every call, extract decisions, and push structured data to downstream systems.

Someone taking a call on a mobile phone

Trusted by developers and enterprises

Apache Astranis Convera Gainsight Nebius NEC Oxfordshire PocketRN Royal College Sportradar Viewrail

One platform. Every conversation API.

Start with one endpoint and expand to the full speech-to-intelligence stack. Same API key, same infrastructure that powers Zoom at global scale. Flexible pricing plans. See pricing .

Scribe (Speech-to-Text)

Transcripts from every call with proven accuracy.

Turn recorded or live audio into speaker-aware text ready for search, automation, and analysis.

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Text-to-Speech

Give your product a natural voice.

Convert text into natural-sounding speech for IVR, notifications, and voice-first experiences.

Translator

Communicate across languages without missing a beat.

Translator delivers fast, accurate translations for everyday text conversations like chat messages and emails, so language is never the barrier.

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Interpreter

Break language barriers in real time.

Speech-to-speech translation across languages, so every participant hears the conversation in their own language.

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Voice agent

Orchestrate voice-driven AI agents.

Build and coordinate conversational AI voice agents that can listen, reason, and respond across your workflows.

Text Summarization

Turn text into structured summaries.

Convert transcripts or other text into structured summaries, action items, and titles using custom or preset templates.

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Speech Summarization

Turn conversations into clear next steps.

Generate summaries and next steps directly from the audio of meetings, phone calls, and other conversations.

Preview

Enterprise Search (Onyx by Zoom)

Find information across your connected systems.

Onyx connects to your enterprise knowledge and gives humans and agents accurate, fast, and token-efficient context.

Coming soon

Clinical Notes

Turn patient encounters into structured clinical notes.

Generate clinical notes directly from the audio of patient conversations, with support for multiple note formats and specialties.

Know what you're building on.

Enterprise-grade security, compliance, and deployment flexibility. The same infrastructure trust that thousands of enterprise customers already rely on.

Data protection & privacy

AES-256 encryption at rest; AES-128/256 encryption in transit via TLS 1.2/1.3. SOC 2 Type II audited. Helps enable compliance, including compliance with HIPPA for customers with a BAA.

Flexible Deployment

Deploy APIs in the cloud with global edge delivery. On-premises option available for data residency requirements.

Premier Support

Real-time status page. Premier Developer Support available with dedicated technical account management for enterprise customers.

Build what comes after
the conversation.

Explore with sample data now. Create an API key when you're ready to connect your product.